BOOKING POLICY

Any cancellation or variation to your booking will incure an $80 Variation Fee, which includes any booking or merchant fees.

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Cancellations or reschedules must be made at least 15 days prior to the scheduled check in date to avoid any additional fees.

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Cancellations or reschedules made between 14 days and 7 days prior to the scheduled check in date will be required to pay 50% of the booking including the Variation Fee.

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Cancellations or reschedules made less than 7 days prior to the scheduled check in date will be required to pay 100% of the booking including the Variation Fee.

Refunds will be processed within 5 business days.

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All Cancelations and re-scheduling must be done in writing to the email address listed on naturedomestomscreek@gmail.com in the contact page before 5pm on a business day and will be refunded. 

If you haven’t received a refund, first check your bank account or credit card company as it may take time before your refund is processed.

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If you’ve done all of the above and have not received your refund please Contact Us.   

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Additional costs will be paid to the property if for any damages are incurred.

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If your booking item is a gift voucher and you are unable to honour it, the purchaser of the gift voucher will be notified by confirmation of cancellation and a full refund, but only within 2 weeks prior to the reservation date.